πŸ“ New Delhi, India  |  Mon–Sat: 9:00 AM – 6:30 PM
πŸ“ž +91 931 046 4496 βœ‰ info@rasinfosolution.com
πŸ–₯️ IT Support & Management

Managed IT Services

We take full responsibility for your IT infrastructure β€” from servers and networks to helpdesk and cybersecurity. One fixed monthly cost. No surprises.

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What's Included

  • 24/7 server and network monitoring with automated alerts
  • Remote and on-site helpdesk support (SLA-backed)
  • Patch management and software updates
  • Backup and disaster recovery management
  • Endpoint security and antivirus management
  • Network infrastructure setup and management
  • Microsoft 365 and Google Workspace administration
  • IT asset inventory and lifecycle management
  • Vendor management and procurement support
  • Monthly IT health reports and review meetings

Key Benefits

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Predictable Cost

Fixed monthly fee covers all routine IT β€” no surprise bills for standard support.

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Fast Response

Priority helpdesk with 4-hour response SLA for critical issues during business hours.

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Proactive Security

We patch, monitor, and test before attackers can exploit β€” not after.

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Scalable Coverage

Add or remove users and devices as your team grows β€” no contract renegotiation needed.

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Dedicated Engineer

Named account engineer who knows your systems and your team personally.

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Regular Reporting

Monthly summary of incidents, uptime, security posture, and recommendations.

Frequently Asked Questions

Monitoring, helpdesk support, patch management, backup oversight, security management, and vendor coordination β€” all for a fixed monthly fee.

Yes β€” on-site visits are included in our Delhi NCR plans. Outstation support is available remotely with scheduled on-site visits.

Critical issues: 1-hour response, 4-hour resolution target during business hours. After-hours emergency support available on premium plans.

Yes β€” M365 administration including user management, Exchange, Teams, SharePoint, and security is included.

We work seamlessly alongside internal staff β€” handling routine tasks and escalations so your IT person can focus on strategic projects.

Ready to Get Started?

Talk to our experts today. We respond within 1 business day.